Our personalized coasters are custom engraved with your own personal message. They make a perfect gift for Bridal Showers, Weddings, Birthdays, Christmas, Housewarming, Anniversaries or just about any other occasion. This special gift will commemorate a special event in the lives of your family and friends.
========== Item Description ==========
Type: Bamboo with real Marble
Sizes: ~4 Inches
Our coaster engraving area is made from bamboo and is never stained in the process. The actual product may vary from the picture as no two boards are the same. Some coasters may be engraved slightly lighter or darker than the photo shows.
========== How to Order ==========
1. Add the item to your cart
2. Please choose a design from #2 to provide the details you wish to engrave on the coasters in the “Personalization Form” field.
4. Before submitting the order, double-check to ensure that the shipping address is correct. It is VERY IMPORTANT to double-check the names and dates you submit to us.
========== Lead Time ==========
Our standard processing time is 2 BUSINESS DAY.
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 21 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
You can use either Etsy Message system or iMessage to send pictures and ask for customization ideas!
Contact number: +1 (323) 333-0504
Please contact us via the Etsy message system. If we made a mistake we will send you a replacement without any additional cost.
If you provided a wrong customization (made a typo or autocorrected by phone) we can still send you a replacement but we may apply an additional charge (shipping cost+product cost).
Please double-check your customization details at the checkout before completing transactions. We will customize your order exactly what you provided.
I am sorry, we don't provide gift wrapping and packaging. But we can add a small gift note on the label. For Example: "Gift From Scarlett".
Please contact us right after placing your order to add that gift note. Please don't request a gift note via "Note to the Seller" section at the checkout
Please contact us via the Etsy message system. If the problem is caused by the shipping service we will send you a replacement right away.
If you provided a wrong shipping address ( wrong apt. number, missing apt. number, invalid address, etc.) we can still send you a replacement. But we may ask for an additional shipping charge for the replacement.
If you forgot to change the shipping address at the checkout please contact us immediately. If we haven't shipped your order yet we can update the shipping address.