A Thoughtful and Special Gift for Pet Owner for the Special Day: Our Custom Pet Mugs are a great gift to give to a friend with an adorable furry friend. Your buddy will think about their cherished little furry friend with each sip and smile warmly.
+++HOW TO PERSONALIZE+++
• Choose the style of the mug you want.
• Choose the font you want to use.
• Put the text color and text to the 'Add your personalization' part
• After you place your order - !!! E-MAIL the photo(s) to etsy [!at] personalizationlab.com !!!
Sizes & Colors:
Handle Colors - White / Black / Red / Yellow / Royal Blue / Sky Blue / Pink / Orange / Green
Our Personalized Mugs have 4 different fonts to choose from. Also, they are dishwasher and microwave-safe. Our mugs also have double-sided prints.
*Please don't forget to send your picture, if we don't receive the image in 24 hours we have to cancel the order.
• Select a shipping time that fits the time you expect.
Standard shipping: 3-7 Business Day*
Expedited Shipping: 2-3 Business Day*
Second Day: 1-2 Business Day*
*Up to your distance from California.
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 21 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
You can use either Etsy Message system or iMessage to send pictures and ask for customization ideas!
Contact number: +1 (323) 333-0504
Please contact us via the Etsy message system. If we made a mistake we will send you a replacement without any additional cost.
If you provided a wrong customization (made a typo or autocorrected by phone) we can still send you a replacement but we may apply an additional charge (shipping cost+product cost).
Please double-check your customization details at the checkout before completing transactions. We will customize your order exactly what you provided.
I am sorry, we don't provide gift wrapping and packaging. But we can add a small gift note on the label. For Example: "Gift From Scarlett".
Please contact us right after placing your order to add that gift note. Please don't request a gift note via "Note to the Seller" section at the checkout
Please contact us via the Etsy message system. If the problem is caused by the shipping service we will send you a replacement right away.
If you provided a wrong shipping address ( wrong apt. number, missing apt. number, invalid address, etc.) we can still send you a replacement. But we may ask for an additional shipping charge for the replacement.
If you forgot to change the shipping address at the checkout please contact us immediately. If we haven't shipped your order yet we can update the shipping address.
Jan 22, 2024
My friends loved this mug, it came out so nicely! Thank you! However, there was so note included that it was from me, luckily we figured it out but just a heads up for anyone.
Jan 16, 2024
I ordered the mug once and when it came looking nothing like the photo I reached out to the seller to try and get a corrected item (this was an engagement gift and time sensitive). The responses took a while, and by the time it was agreed to send a new product it was past the engagement. When I finally got the “corrected” item it was still completely different than pictured. I was shocked with how good all the other reviews have been. It seems like these aren’t even checked before they are shipped out.
Dec 29, 2023
Very cute mug and arrived fast
Dec 14, 2023
It was a great gift
Dec 7, 2023
It was a gift for my son and fiancé. They absolutely love it! I submitted a picture of their dog and it looks great!