+++How to Order+++
• Please choose the Picture frame's size and standing from the drop menu.
• Please write your required information in the Note to Seller section at checkout. (If you forget to add a note, please contact us via message. We can fix it for you)
Let us help you create a custom picture frame for your special day. Please feel free to contact us with your requests – our team is ready to create a unique product just for you. If you have any unique decorative picture frame ideas, besides our picture frame designs, please contact us via message.
Picture frame Details:
Picture frame measures 6.5" x 8.5" (holds 4x6 photo) or 7.5" x 9.5" (holds 5x7 photo) . Comes with an attached easel stand for tabletop display or it can hang on a wall.
• Make sure shipping time fits the time you expect.
Standard shipping: 2-6 Business Day*
Expedited Shipping: 1-3 Business Day*
Second Day: 1-2 Business Day*
*Up to your distance from California.
Choose from the following sizes from the drop-down menu:
8x10 Horizontal - Out of Stock
8x10 Vertical - Out of Stock
Our picture frames are expertly packaged to ensure that you will receive your item in perfect condition.
-Please read the policy page for more information about payment & shipping:
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 4 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
You can use either Etsy Message system or iMessage to send pictures and ask for customization ideas!
Contact number: +1 (323) 333-0504
Please contact us via the Etsy message system. If we made a mistake we will send you a replacement without any additional cost.
If you provided a wrong customization (made a typo or autocorrected by phone) we can still send you a replacement but we may apply an additional charge (shipping cost+product cost).
Please double-check your customization details at the checkout before completing transactions. We will customize your order exactly what you provided.
I am sorry, we don't provide gift wrapping and packaging. But we can add a small gift note on the label. For Example: "Gift From Scarlett".
Please contact us right after placing your order to add that gift note. Please don't request a gift note via "Note to the Seller" section at the checkout
Please contact us via the Etsy message system. If the problem is caused by the shipping service we will send you a replacement right away.
If you provided a wrong shipping address ( wrong apt. number, missing apt. number, invalid address, etc.) we can still send you a replacement. But we may ask for an additional shipping charge for the replacement.
If you forgot to change the shipping address at the checkout please contact us immediately. If we haven't shipped your order yet we can update the shipping address.
May 27, 2022
I ordered this for a wedding and my order somehow got lost in the system so it didn't get here on time when it was supposed to get here three days before I left for the wedding. It was my sister's wedding so I was able to give the gift easily later on but it was just a bummer. The seller was kind and apologetic and gave a small discount for the trouble. The frame itself was very pretty and well packaged when it arrived and I was happy with it once it got here.
Dec 23, 2021
Oct 19, 2021
What a beautifully crafted custom picture frame!! I purchased this as a bridal shower gift for my sister and she absolutely loved it!
Oct 19, 2021
Came out perfect! Such good quality wood
Oct 6, 2021
Lovely and well-made picture frame. Thanks to Scarlett for working with me on a custom piece. My mom is going to love it!