This listing created for customer who wish to create their own design. This is the only design fee product should have buy separately. Please do not purchase this listing directly if you need custom design reach us first.
Shipping from United States
Processing time
1-5 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 5 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 4 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
How can I contact for fastest response?
You can use either Etsy Message system or iMessage to send pictures and ask for customization ideas!
Contact number: +1 (323) 333-0504
My product delivered but it has typo on it. What should I do?
Please contact us via the Etsy message system. If we made a mistake we will send you a replacement without any additional cost.
If you provided a wrong customization (made a typo or autocorrected by phone) we can still send you a replacement but we may apply an additional charge (shipping cost+product cost).
Please double-check your customization details at the checkout before completing transactions. We will customize your order exactly what you provided.
Gift wrapping and packaging
I am sorry, we don't provide gift wrapping and packaging. But we can add a small gift note on the label. For Example: "Gift From Scarlett".
Please contact us right after placing your order to add that gift note. Please don't request a gift note via "Note to the Seller" section at the checkout
My order returned to the sender. What should I do?
Please contact us via the Etsy message system. If the problem is caused by the shipping service we will send you a replacement right away.
If you provided a wrong shipping address ( wrong apt. number, missing apt. number, invalid address, etc.) we can still send you a replacement. But we may ask for an additional shipping charge for the replacement.
If you forgot to change the shipping address at the checkout please contact us immediately. If we haven't shipped your order yet we can update the shipping address.
Reviews (73)
Average:
May 25, 2022
The cutting board is so beautiful!! Great quality and fast shipping. But the best thing was the c/s, I bought this as an anniversary gift for my friend and I accidentally put the wrong day. I was so mad at myself for doing that because I was so scared I do something like that I kept double checking and still ended up adding something incorrect and bummed I was going to have to pay for another one at the same price. But…this is where the excellent c/s comes in, I was offered a new one, I just asked to pay for materials and shipping. I couldn’t believe it, I was so excited and thought that was so generous. Definitely will be back if I ever am looking for something like this again. Highly recommend!! Thank You!!
Denise Dixon
May 23, 2022
Linda Virgovicova
Apr 25, 2022
Great customer service and quick delivery!
Taryn Higens
Apr 14, 2022
Scarlett is fabulous! Provided great customer care and her products are wonderfully made. Will buy again from her in the future!
Barbara
Mar 31, 2022
xiomara alas